Payment methods

Payment Methods

This page was last updated on 14 September 2026.

Every payment method we accept, and what happens to your details when you use one.

What we accept

Cards: Visa, Mastercard, American Express, Discover, JCB, Diners Club, Maestro, and UnionPay.
Digital wallets: Apple Pay and Google Pay.
Other: PayPal.

All amounts are charged in Australian dollars.

Is it secure?

Payments are processed by our payment provider in their own secure, encrypted environment. We never see or store your full card number. We receive confirmation that the payment succeeded and the last four digits, which is what lets us match a refund to the right card.

The whole site runs over an encrypted connection.

When are you charged?

At the moment you complete your order. If a payment fails, no contract is formed and no order is created. You can simply try again or use a different method.

Surcharges

None. We do not add a fee for any payment method, and we do not add shipping charges. The price shown against an item is the amount that leaves your account.

Refunds

Refunds go back to the method you paid with. We cannot redirect them elsewhere. We process them within 14 days of receiving your return; your bank or card issuer then takes a few business days to show it. See returns and refunds.

Something looks wrong on your statement

Email support@salveri.com with your order number before contacting your bank. Most queries are quick to settle: a pending authorisation that has not cleared, or a duplicate that will drop off. We can explain and resolve within 1 business day.

Business information

This online store is operated by:

Trading name: Salveri
Company name: Lumivaro Limited
Business Registration Number (Hong Kong): 80869010
Address: Flat 5, 4/F, Won Hing Building, 74-78 Stanley Street, Central, Hong Kong

Customer service and contact

Email: support@salveri.com
Contact form: Here

Customer service hours

Monday to Friday: 9:00 am to 5:00 pm AEST/AEDT
Saturday and Sunday: 11:00 am to 4:00 pm AEST/AEDT

We aim to answer every enquiry within 1 business day.